Haryana (India), February 8: In today’s competitive workplace, the way employees learn is changing rapidly. Learning and development efforts are no longer uniform. Things have changed – for the better. Employees can now engage in learning ecosystems customized to suit their personalities.
This shift creates an environment for connected learning
Connected learning focuses on working in a group to understand ideas and solve problems. The learning style ensures employees are engaged in content as they share ideas with their peers and think critically. It relies on the principle that people learn from each other when they work as a team.
Benefits of Connected Learning
A connected learning ecosystem allows individuals to learn in a fun yet effective way. It creates opportunities for people to develop valuable skills in problem-solving and communication. The top benefits of connected learning are:
Develops skills and knowledge
A connected learning environment helps employees learn how others think and operate. It gives them a fresher perspective towards the working style of the organization. Consequently, they can build a more cohesive and efficient workforce.
Improves relationships across teams
Connected learning enables people to build relationships across remote locations and maintain a strong sense of community with others.
Some people shy away during informal training. Effective connected learning demands active participation from all members to achieve the team’s goals.
Solves problem faster
When a vast network of talent contributes their perspectives and skill sets to solve a problem, you’re likelier to find the solution than when working individually.
Helps new employees get up to speed
The best way for recruits to learn is from their coworkers and line managers. Having a connected learning environment puts them at ease for the onboarding process to complete more smoothly.
Let’s understand these benefits with the help of an example.
Suppose a startup builds a customer service department with 15 representatives. One of the representatives faces a challenging customer situation. During the interaction with the customer, the representative requires additional information, for which he involves other department team members. Since the environment is collaborative, he resolves the customer query with efficiency. He also develops his communication and problem-solving skills.
A connected learning environment enables representatives to learn from each other and achieve departmental goals. It lays the foundation for an efficient process setup, where representatives share their experiences to educate others on the strategies beneficial in dealing with respective customer concerns. The known pain points are documented and addressed for the entire organization.
As Helen Keller says, “Alone we can do so little; together we can do so much,” a connected learning environment enables professionals to develop social and communication skills while learning new concepts and completing projects. You can deliver a connected learning experience at your workplace by leveraging technology, fostering collaboration, and promoting continuous learning.
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